Subham Roy is a dedicated and results-driven professional currently serving as a Group Lead at iMerit Technology in Kolkata, where they lead a dynamic team in executing complex projects. With a strong background in managing outbound international tech support operations, Subham possesses proven expertise in audio transcription, NLP/NLU, GD, and ML/AI. Previously, they held roles as a Technical Support Specialist at VAP Technology and Opton Infocom, showcasing their adeptness in people management and client communication. Subham earned a Bachelor's degree in Sociology from Netaji Subhash Open University, which they completed in 2020.
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