Ben Crow

Ben Crow is currently a Technical Solutions Engineer at Immedia. Prior to this, they were a Technical Support Specialist at Face to Face Live from May 2013 to November 2015. There, they were responsible for running the Helpdesk and providing Level 1 & 2 Support for software and hardware components. Ben also was responsible for video conferencing equipment installations and worked with A/V partners to incorporate the company's video conferencing solution. In addition, they worked with IT Managers to set up networking for video conferencing and provided technical sales support. Ben is certified as a LifeSize Cloud Specialist, LifeSize Technical Specialist, LifeSize Assurance Maintenance Specialist, and Avaya Professional Design Specialist for Scopia.

Before Face to Face Live, Crow was a Buyer at Waste Management from February 2013 to April 2013. There, they reviewed and processed requisitions in a timely manner and in accord with established procurement policy and procedures. Ben also worked with requisitioners to clarify specifications and create purchase orders using Oracle PeopleSoft and Aestiva Power Office. Furthermore, they placed orders with approved suppliers and developed regional or local sources of supply that met current and future cost, quality, and service objectives where enterprise agreements were not available. Lastly, they worked with finance and accounting to resolve supplier billing and payment issues.

Ben Crow has an Interdisplinary Studies degree in Business and Communication from Arizona State University. Ben also has a certification from AVIXA as a Certified Technology Specialist.

They work with Felipe Valls - Senior Programmer, Kevin Mackey - Programmer, and Gage Hollinger - AutoCAD Engineer. Their manager is Chris Riley, CTO.