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Bobby R

Head Of Customer Experience at ImPACT Applications, Inc.

Bobby R has extensive work experience in various roles. Bobby began their career at ImPACT Applications, Inc. in January 2016 as a Central Account Manager. In this role, they were responsible for sales volume within a large territory, onboarding and implementation of accounts, and maintaining premium service levels with both new and existing accounts. Bobby then transitioned to the role of Sales Support Specialist in January 2018, where they provided specific information about the company's services and products, facilitated global sales volume, and screened potential clients. In December 2018, Bobby was promoted to Director of Global Support & Success, overseeing the support and success of customers on a global scale. Most recently, in October 2022, Bobby became the Head of Customer Experience at ImPACT Applications, Inc. It is also worth noting that Bobby has experience outside of ImPACT Applications, Inc., as they were an Owner/Operator of Marjan Investments LLC beginning in April 2017.

Bobby R earned a Bachelor's Degree in Finance from The University of Iowa Tippie College of Business. Additionally, Bobby received multiple certifications in various subjects such as customer service, communication, time management, leadership, and online marketing from LinkedIn. The most recent certification obtained by Bobby was "Nano Tips for Developing Magnetic Charisma with Shadé Zahrai" from LinkedIn in November 2022.

Links

Timeline

  • Head Of Customer Experience

    October, 2022 - present

  • Director Of Global Support Success

    December, 2018

  • Sales Support Specialist

    January, 2018

  • Central Account Manager

    January, 2016

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