Impact Business Technology is an IT company that deals with IT solutions.

Cloud

Consulting

Information Technology

IT Management

Software

Impact Business Technology

Impact Business Technology's headquarters in Sandy Hook, CT, United States

Neil Holme

Jeffrey Festa Jr

Jose Morales

The Helpdesk Support team at Impact Business Technology provides frontline IT assistance to clients, troubleshooting technical issues, answering inquiries, and escalating complex problems to higher-tier technicians for resolution, ensuring efficient and effective IT solutions. The team is composed of various Tier 1 and Tier 2 Helpdesk Technicians led by a Helpdesk Supervisor.

Helpdesk Support

This department provides assistance and troubleshooting for technical issues and user inquiries.

Support Services

This department focuses on analyzing and improving business processes to enhance operational efficiency.

Business Operations

The Network and Process Analysts team at Impact Business Technology focuses on optimizing IT infrastructure and business operations. Network Engineers ensure robust and efficient networking solutions, while Business Process and Operations Analysts streamline workflows and enhance organizational efficiency. Process Support Analysts provide ongoing assistance to maintain and improve system processes.

Network and Process Analysts

This department is responsible for creating, testing, and maintaining software applications and systems.

Software Development

This department focuses on the design, integration, and management of complex systems to ensure their functionality and performance.

Impact Business Technology

Org chart

Teams

Helpdesk Support

Support Services

Business Operations

Network and Process Analysts

Software Development

Systems Engineering

Offices

Impact Business Technology

Org chart

Teams

Helpdesk Support

Support Services

Business Operations

Network and Process Analysts

Software Development

Systems Engineering

Offices

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