Brandon L. is an accomplished Customer Success Manager with extensive experience in managing client relationships and optimizing customer engagement in technology sectors. Currently at Impact, Brandon L. has been instrumental in delivering solutions tailored to customer needs since January 2020. Previously, Brandon L. served as Implementation Project Manager at ExecuSearch Staffing Solutions, focusing on data analysis, process improvements, and client onboarding. Prior roles include Customer Success Manager at Verizon Enterprise Solutions, where Brandon L. developed client life cycle strategies to enhance customer satisfaction and revenue growth, and Consumer Services Advisor at Microsoft, where communication with enterprise accounts was key. Brandon L. holds a Bachelor's degree in Electrical Engineering from the New Jersey Institute of Technology.
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