Cecilia H. is an experienced professional in the realm of customer success and creator consulting, currently serving as a Creator Consulting Manager at impact.com since September 2021. In this role, Cecilia develops strategies for creator clients and designs engagement programs to enhance creator motivation. Previously, as a Customer Success Manager and subject matter expert in influencer marketing at impact.com, Cecilia led a significant product migration project and fostered strong client relationships across various sectors. Cecilia also held roles as Publisher Development Manager, Customer Success Manager, and Customer Success Associate at Student Beans, where relationship building and client onboarding were key responsibilities. Early career experience includes a position as a Marketing Assistant at Voxburner, where Cecilia engaged in market research and lead generation. Cecilia holds a Bachelor’s degree in Culture and Communication from Ithaca College, with a minor in Integrated Marketing Communications.
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