Jonny Percy has a strong background in customer success and digital transformation, currently serving as a Customer Success Enablement Specialist and previously as an Enterprise Customer Success Manager and Customer Success Specialist at impact.com since June 2019. Responsibilities include providing comprehensive support to over 3,000 clients and facilitating the onboarding of large partners, contributing significantly to revenue growth. Prior experience includes a Digital Workplace Intern role at Rich Products Corporation, where Jonny guided digital transformation initiatives, and a Consumer Product Advisor position at Microsoft, offering tailored technology solutions. Jonny's educational background includes an MBA from the University at Buffalo and a Bachelor's degree in Marketing from the same institution.
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