Macey Morrison is an experienced customer success professional with a strong background in managing client relationships and fostering retention across various industries. Currently serving as a Customer Success Manager at impact.com since April 2022, Macey manages approximately 70 client relationships, including Enterprise customers, and is involved in onboarding, training, and performance analysis. Previous roles include Customer Success Operations Manager at WAYPOINT, City Operations Manager at Sifted.co, and Account Manager - Team Lead at Cater2.me, among others. Macey's diverse expertise also encompasses field operations, digital marketing, and fashion merchandising, supported by a Bachelor of Science in Apparel, Textiles, and Merchandising from Mississippi State University.
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