Shaney Jin

Sr. Customer Success Manager

Shaney Jin is a Customer Success Manager at impact.com, specializing in partnership management. With a strong background in customer success, Shaney previously served as a Senior Customer Success Manager at AutoVitals, where responsibilities included managing a portfolio of over 250 clients, onboarding new clients, analyzing metrics reports, and collaborating with sales and engineering teams. Prior to AutoVitals, Shaney held various roles in customer service, management, and tutoring, including founding the SBKlub at UCSB and serving as an Assistant Manager at Fantasy Springs Resort Casino. Educational qualifications include a Bachelor's degree in International/Global Studies from UC Santa Barbara and an Associate of Arts and Sciences in Applied Mathematics from College of the Desert.

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