Yusuf Leeman is an experienced professional with a diverse background in customer solutions, product management, and technical support. Currently serving as Team Lead Customer Solutions at impact.com since March 2021, Yusuf has previously managed customer service teams at 1-grid, overseeing operations across various channels and continuously improving service standards. Prior roles at 1-grid included Junior Product Manager and Hosting Support Manager, where Yusuf was responsible for strategic product development and team management. Earlier experience includes positions at Webafrica as a NOC Administrator and Hosting Team Manager, as well as roles in customer service and technical support at Paradigm Technologies, DataCash Group Ltd, and MWEB. Educational background includes attending Salt River Senior Secondary from 1990 to 1994.
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