David Appel is an experienced IT professional with a diverse background in support and network management. Currently serving as the USO Service Desk Manager at Impact Networking, LLC since February 2011, David has also held roles such as MIT Helpdesk Manager, Network Field Engineer, and Helpdesk Analyst, focusing on diagnosing and repairing desktops and laptops. Earlier experience includes positions at NetEra Solutions Inc. as a Network Administrator, where David managed disaster recovery and provided support for a large user base. Freelance work involved disaster recovery, PC repairs, and network design. David's background also includes managerial roles at Home Depot and Sessler Ford, emphasizing leadership and customer interaction. Educational qualifications include a Bachelor of Science in Network and Communications Management from DeVry University and a Certificate in Automotive from the College of Lake County.
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