Max Wacker is a Solutions Architect at Impact Networking, LLC, where responsibilities include roles as a BPA Developer and Business Applications Support Specialist since December 2020. Previously, Max served as the Chicago Branch Vice President and Senior Implementation Manager at LGC Hospitality from April 2019 to December 2020, facilitating the implementation of new SaaS technology and creating training materials for local offices. Earlier experience includes a position as Support Team Manager at Shiftgig, where Max developed streamlined processes that improved ticket completion and customer satisfaction. Max's career began at Shiftgig as a Support Representative, focusing on issue resolution through various communication channels. Max holds a Bachelor of Arts in English Language and Literature with a concentration in Creative Writing from Northeastern Illinois University, completed between 2015 and 2020.
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