Imperium Software Technologies is an industry leader in ICT solutions and a software product house for business communication, business automation and integration solutions. It is the only industry expert to hold years of association and dedication to Avaya. We are a certified Avaya DevConnect Technology partner providing Avaya Communication Solutions in tandem with our in-house solutions to complement them. Our expertise and finesse in software solutions endows us the status of a fully-charged software product house that develops value added products. 

Imperium Seamlessly Integrates varied business applications with Avaya Solutions. We enable complete business automation by providing advice, solution, implementation and applications for telecommunication. We are a one-stop solution partner for all your ICT needs. 

Found in the year 2005, Imperium Software Technologies DMCC is a subsidiary of a parent organization Protocol Systems and is dedicated to enabling better functionality of IP office telephony. The Company moved from just implementing IP office telephony systems to developing a brand of its own with applications built on top of a VoIP system to support additional functionalities and better grip over business communication. 

We offer: 
•	IP Telephony 
•	Contact Center 
•	CTI Solutions 
•	Unified Communication 
•	Call Management System 
•	Call Recording 
•	Push and Pull Notifications 

We have been fortifying businesses across industry verticals such as Banking, manufacturing, Logistics, Hospitality, Construction sector and more. Imperium is focused on bringing forth customer oriented solutions after closely observing their business requirements, then advising and implementing the finest IT solutions suited for them. We empower businesses by connecting them in the most favorable way.  
Imperium’s headquarter is in UAE and we have a predominant presence in the gulf region, USA, Singapore, Malaysia and India with on dedicated premise support.


Enterprise Software

IT Services

Software Engineering

Telecommunications

Imperium Software Technologies

Imperium Software Technologies' headquarters in Dubai, United Arab Emirates

Alan Masarek

Sanju K Sambasivan

Savio Tovar Dias

Nisha Mano

This department focuses on assisting customers with inquiries, resolving issues, and enhancing overall client satisfaction.

Customer Support

This department focuses on the design, development, and management of engineering projects and solutions.

Engineering Services

The Project Management team at Imperium Software Technologies oversees the planning, execution, and completion of ICT and software development projects. This involves coordinating with various departments to ensure projects align with client requirements and business goals, managing timelines and budgets, and mitigating risks to ensure successful delivery. The team ensures seamless integration of Imperium's solutions with clients' existing systems, fostering efficient and effective business automation and communication.

Project Management

This department focuses on managing sales strategies and developing partner relationships to drive revenue growth.

Sales and Partnerships

This department is responsible for designing, coding, testing, and maintaining software applications.

Software Development

The Technical Team at Imperium Software Technologies is responsible for implementing, managing, and supporting Avaya communication solutions and integrated ICT applications. This includes deploying IP telephony systems, configuring contact centers, providing CTI (Computer Telephony Integration) solutions, and ensuring the seamless operation of unified communication systems. The team also handles call management, call recording, and notification systems, offering robust technical support and maintenance to ensure optimal performance and customer satisfaction.

Imperium Software Technologies

Org chart

Teams

Customer Support

Engineering Services

Project Management

Sales and Partnerships

Software Development

Technical Team

Offices

Imperium Software Technologies

Org chart

Teams

Customer Support

Engineering Services

Project Management

Sales and Partnerships

Software Development

Technical Team

Offices

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