Bantu Dragos

Bantu Dragos's work experience includes a role as a Technical Support Specialist at Impero Software starting in November 2019. In this role, they were responsible for handling general and technical inquiries on all Impero products, logging request details, providing responses and resolutions within SLA, and updating customers on status and progress. Prior to this, Bantu worked as a Technical Support Specialist at Oracle from November 2016 to November 2019. Bantu also has experience as a Helpdesk Agent at ING from May 2016 to October 2016, an Operations Manager at Miiles from May 2014 to March 2015, an Insurance Specialist at S.C. Carpatica Asig S.A from March 2013 to September 2013, a Web Developer at MultiMedia-Store from September 2012 to February 2013, and an Insurance Specialist at UNIQA from October 2010 to October 2011.

Bantu Dragos completed their education from 2010 to 2013 at Universitatea "Dunărea de Jos" din Galați. During this period, they studied Mathematics and Computer Science.

In addition to their formal education, Bantu Dragos obtained various certifications from Zendesk in September 2022. These certifications include "On-Demand: Zendesk Chat for Agents, I," "On-Demand: Zendesk Messaging for Agents," "On-Demand: Zendesk Talk for Agents," and "Zendesk Support for Agents."