Francesca Marie E. has a diverse work experience spanning over a decade. Francesca Marie currently works at Impero Software as a Technical Support Specialist since 2023. Prior to that, they were employed at Concentrix. At Concentrix, they held multiple roles including Lead Trainer from 2021 to 2023, Process and Product Trainer from 2019 to 2021, Trainer Apprentice from 2018 to 2019, Senior Technical Software Associate from 2016 to 2019, and Technical Support Associate from 2014 to 2016. Prior to joining Concentrix, they worked as a Customer Service Representative at Convergys from 2012 to 2014.
Francesca Marie E. completed their Bachelor of Science degree in Aeronautics/Aviation/Aerospace Science and Technology from Indiana Aerospace University from 2006 to 2010. Prior to that, they obtained their High School Diploma from Don Bosco School in Manila from 2002 to 2006. Francesca also holds various certifications, including Manipulating PivotTable data in Excel 365 and Six Sigma: Quality Tools, which they obtained from Skillsoft in February 2023. Francesca Marie also completed the Six Sigma and Lean: Foundations and Principles certification from Skillsoft in November 2022. Additionally, they obtained the Navigating the Workplace with Emotional Intelligence certification from Skillsoft in March 2020. Francesca has a Restricted Radio Operator Certificate (Aircraft) obtained from the National Telecommunication Commission in November 2009. Francesca Marie is also certified as a Private Aircraft Pilot by the Civil Aviation Authority of the Philippines.
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