Nancy Acierno

Nancy Acierno has a diverse work experience spanning multiple industries. Nancy is currently the Head of Patient at Impress since March 2021. Prior to this role, they worked as an Employee Ops Management at Norwegian from March 2018. In this position, they were responsible for ensuring crew members were planned on real-time operations and analyzing performance using key performance indicators.

Before Norwegian, Nancy worked as a Cargo Agent at Emirates from March 2017 to April 2018. Nancy then joined Alitalia Società Aerea Italiana S.p.A. as a Special Services Agent from May 2016 to March 2017, where they provided special assistance to VIP guests and addressed customer complaints.

In their earlier roles, Nancy worked as a Guests Operations Coordinator at Etihad Airways from March 2014 to April 2016. Nancy also had experience in business development at Docebo Srl from June 2012 to January 2014. Nancy started their career as an Interpreter/Translator at Comune di Frascati from September 2008 to September 2009.

Throughout their career, Nancy has showcased their skills in customer service, operations management, and business development across various industries.

Nancy Acierno's education history began in 2005 when they pursued a Bachelor's Degree at the Dipartimento di management - Università La Sapienza di Roma. Their field of study during this period involved English, German, and Japanese Languages. Nancy then proceeded to acquire a Master of Languages and Culture of East Asia from the Università di Napoli L'Orientale from 2008 to 2009, focusing specifically on Japanese Language and Literature. Following this, Nancy attended Sophia University from 2009 to 2010, where they obtained a Master's degree in Japanese Studies.

In addition to their formal education, Nancy also has some additional certifications. Nancy completed a LinkedIn course on "Embracing Unexpected Change" in April 2020. Nancy also obtained a certification in "GESTIÓN DEL MARKETING 2.0" from the Servicio Público de Empleo Estatal SEPE, although the specific month and year of acquisition are not provided. Furthermore, Nancy completed a course on "Project Management/Lean Project" through Coursera, but the details regarding the month and year of completion are not specified.