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Dan Lam

Customer Support Engineer II at Imprivata

Dan Lam's work experience includes working at multiple companies in different roles.

From 2011 to 2012, Dan worked as a Help Desk Support Intern at Computer Aid, Inc.

From 2012 to 2015 at AvePoint, Dan had various roles including being a Technical Support Analyst - Tier I and Tier II, a Team Lead, a Manager of Support Analysts, and a Project Manager.

Since 2016, Dan has been working at FairWarning - An Imprivata Company. Their roles include being a DevOps Specialist and currently a Customer Support Engineer II.

Dan Lam completed their Bachelor's Degree in Management Information Systems, General at the Alfred Lerner College of Business & Economics at the University of Delaware from 2008 to 2012. Before that, they attended Bergen Catholic High School, although no specific degree or field of study is mentioned. In terms of additional certifications, Dan Lam obtained the Certified ScrumMaster certification from the Scrum Alliance in April 2016. Dan also obtained the MCITP - SharePoint 2010 certification from Microsoft, although the specific month and year are not provided.

Links

Previous companies

Computer Aid, Inc. logo

Timeline

  • Customer Support Engineer II

    December, 2020 - present

  • DevOps Specialist

    June, 2016