James Lafferty has extensive experience in customer success and business development across multiple organizations. Currently serving as an Enterprise Customer Success Manager - Commercial and previously as a Strategic Customer Success Manager at Imprivata since October 2021, James has demonstrated a commitment to enhancing customer relationships and driving satisfaction. Prior to Imprivata, James held roles as Business Development Director and Business Development Manager at ConstructSecure, Inc. from December 2016 to July 2021, focusing on strategic growth initiatives. Earlier in his career, James worked as a PGA Professional at Charter Oak Country Club from March 2006 to December 2016, showcasing a diverse skill set in customer engagement and business strategy.
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