Keith McLaughlin

Keith McLaughlin has a strong background in technical support, with experience at both Imprivata and Citrix Systems. At Citrix, Keith served in various roles such as Lead Escalation Engineer and Technical Relationship Manager, where Keith provided top-level support and served as the first point of contact for high profile customers. In their current role at Imprivata, Keith holds the position of Technical Support Manager and Team Lead Technical Support, showcasing their expertise and leadership in the field.