Laura Bernard is a dedicated relationship manager with cross-industry experience in digital health, e-commerce, and automotive software. They have a proven track record in customer retention, product launches, and operations process improvement, having previously held roles as Operations Process Improvement Manager at Wayfair and National Client Services Manager at Agero. Laura recently took a career break to care for a family member, during which they ran a small business that enhanced their entrepreneurial skills. Currently, they are excited to join an innovative team focused on evolving products and processes. Laura holds an MBA from Bentley University, where they graduated with distinction.
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