William Harvey is a Senior DevOps Engineer at Imprivata, with a career spanning over a decade in technical operations and support roles. Prior experience includes positions at SecureLink, such as Technical Operations Manager, where responsibilities involved mentoring support representatives, facilitating performance reviews, and managing technical support for EA/CC customers. Earlier roles at SecureLink included Technical Support Analyst and Implementation Specialist, focusing on server configuration, maintenance, and customer onboarding. Additionally, William began a career at Concentrix as an Information Analyst, contributing to the General Motors Infotainment Team and achieving a promotion in the first year.
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