Jan Worosz

Jan Worosz is a proven services leader with extensive experience in workforce management and retail operations. They currently serve as the Director of Services at Improv and previously held roles such as WFM Market Executive at Workerbee and VP of Services at Agilea Solutions. Jan has shared their expertise as a speaker at notable events, including the National Retail Federation and Kronos Tech Summit. Previously, they worked with major companies such as The Home Depot Canada and Best Buy Canada, focusing on operational processes, labor management, and customer experience.