Gillian Louden is an experienced marketing professional with a strong background in connected insurance products and customer engagement. At IMS, from September 2016 to April 2024, Gillian served as the Head of Labs & Marketing, collaborating with the Product Team to support global customers in designing and implementing impactful insurance solutions while representing the policyholder's voice throughout the customer journey. Prior roles include Senior Marketing Manager and Insurance Marketing Manager at Autoglym, and various marketing positions at Fujifilm UK Ltd, Vue Entertainment, and others. Gillian holds a 2:1 degree in Creative Design with Marketing from the University of Northampton, attended from January 2004 to January 2007, and completed education at Ilkley Grammar School from 1998 to 2003.
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