Tess Starr

Technical Support Manager at Incentivio

Tess Starr has been working in the tech industry since 2016. Tess started as a Recreation Department - Marketing at Trinity College-Hartford, and then worked as a Computer Science Teaching Assistant and a Quest Logistics Coordinator and Logistical/Climbing Specialist for the Quest Program. In 2017, they worked as an Education Services Intern and in 2018 as a Technical Engineering Intern at Black Duck Software. Since 2019, Tess has been working at BNY Mellon as a Lead Analyst, Client Services | Data and Analytics Solutions and Lead Analyst, Knowledge Team - Enterprise. Most recently, they began working at Incentivio as a Team Lead - Technical Support and Technical Product Support Specialist, where they monitor channels that report on errors clients are experiencing, investigates and solves potential configuration issues, participates in high-level meetings to identify opportunities to improve the platform, and proactively reaches out to clients about potential or existing issues.

Tess Starr attended Trinity College-Hartford from 2015 to 2019, where they earned a Bachelor of Science in Computer Science. In 2018, they also attended The University of Queensland.

Location

Boston, United States

Links

Previous companies

BNY Mellon logo

Org chart

Sign up to view 0 direct reports

Get started



Offices