Daniel Baldioceda is an experienced professional with a background in customer service, knowledge analysis, and enterprise customer success management. Daniel began a career at Convergys as a Customer Service Associate before advancing to various roles at McKinsey & Company, where responsibilities included conducting automation assessments and contributing to procurement insights. After a role as a Senior Business Analyst, Daniel currently serves as a Senior Enterprise Customer Success Manager at Incode, overseeing the integration of SaaS products with enterprise clients and focusing on business development strategies. Daniel holds a Bachelor of Science degree in Industrial Engineering from the Universidad Latinoamericana de Ciencia y Tecnología.
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