Michael Johnson is a dedicated professional with extensive experience in client support and data analysis. Currently serving as a Client Support Specialist 2 at InComm Payments since May 2021, Johnson utilizes a strong background in troubleshooting and resolving client issues. Prior experience includes roles as a Data Analyst at CDK Global, where Johnson analyzed dealership data and implemented customer-driven solutions, and as a Help Desk Support Specialist at Flowers Foods & Subsidiaries, focusing on IT support and user documentation. Additionally, Johnson has worked as an Information Technology Specialist at Barnes Healthcare Services and developed foundational skills in customer service and leadership as a Security Officer at Doctors Hospital. Educationally, Johnson holds a Bachelor's degree in Computer Information Systems from Valdosta State University, complemented with studies at the College of The Bahamas.
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