Josh Stephens is an experienced professional currently serving as VP of Business Implementation and Head of Customer Experience at InDebted since May 2021, focusing on leveraging machine learning for consumer debt rehabilitation. Prior experience includes performance optimization as a Business Analyst at Bendigo and Adelaide Bank, where responsibilities encompassed data-driven decision support and project management. Additionally, Josh contributed to the growth of Look Who's Charging as an Operations Analyst, participated in finance risk and audit as an intern at Manchester Airports Group, and enhanced collaborative learning as a Peer Assisted Study Session Leader at the University of Newcastle. Educational qualifications include a Bachelor of Commerce with a focus on Economics and Finance, complemented by a financial services certification from Deakin University.
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