Nicole Smith

Nicole Smith has a diverse work experience spanning across various industries. Nicole currently holds the position of Strategic Client Success Manager at InDebted, a role they have held since March 2023. Prior to this, Nicole worked at Encore Capital Group from March 2020 to March 2023, where they served as a Manager Program Management and Senior Project Manager. In these roles, they ensured the successful execution of programs and initiatives, collaborated with stakeholders, and managed project plans and deliverables.

Before joining Encore Capital Group, Nicole worked at Global Conductor from January 2013 to May 2017 as a Manager of Business Operations/Project Manager. Nicole'sresponsibilities included leading projects, providing operational and strategic planning, and ensuring clear communication with colleagues and managers.

Nicole has also worked as an Independent Consultant for National Advocacy Campaigns from 2008 to 2012, where they specialized in operations management and strategy. Additionally, they served as a Sr. Business Operations and Vendor Management Specialist at a Consumer Debt Law Firm from January 2009 to April 2010. In this role, they developed operational procedures, provided support to various departments, and maintained relationships with affiliates.

Earlier in their career, Nicole worked as a Strategic Communications and Public Relations Liaison at the American Coalition for Clean Coal Electricity from April 2008 to December 2008. Nicole developed relationships with interest groups and coordinated with presidential campaigns to gain public support.

Nicole's career began at Tara Tré, where they worked as a Marketing and Business Operations professional from October 2005 to March 2008. Nicole was responsible for planning, marketing, and lease/sales of assets, directed investment analysis, and conducted market research.

Overall, Nicole Smith's work experience showcases their expertise in client success, program management, project management, business operations, and strategy.

Nicole Smith completed their high school education at Mater Dei High School from 1997 to 2001. Following that, they enrolled in Loyola University Chicago from 2001 to 2005, where they earned a Bachelor of Arts in Political Science, a Bachelor of Science in Anthropology, and a Minor in International Studies. Nicole also received a Certificate of Achievement in Public Policy from Presidential Classroom in 2000. Currently, they are in progress of obtaining a Project Management Professional (PMP) certification from Project Management Institute.