INDECOMM
Joy Gilpin is a seasoned professional with extensive experience in the mortgage and compliance sectors. Currently serving as Vice President of Client Success & Automation at Indecomm Global Services since June 2017, Joy also held the position of Vice President of Mortgage Learning & Compliance. Prior roles include Director of Ellie Mae Education & Business Writing at Ellie Mae and various leadership positions at AllRegs, where responsibilities included developing client solutions and compliance oversight. Joy's experience spans several companies, including positions as Compliance Manager and Project Manager at Indecomm Global Services, as well as roles at CFWMC, Citizens First Bank, Fidelity National Information Services, and ABN AMRO Mortgage Group, focusing on training development, compliance, and client engagement. Joy's educational background includes studies at the University of Phoenix and Washtenaw Community College.
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INDECOMM
Founded more than 25 years ago, Indecomm blends intelligent automation and SaaS with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm’s automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations. Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry’s most complex operational challenges.