Heather Norman

Heather Norman is a seasoned professional with significant experience in client success, marketing, and operations. Currently serving as a Senior CS Enterprise at Indeed.com since February 2022, Heather implements high-level client success strategies for national enterprise partners and addresses complex client challenges. Prior to this role, Heather held various positions at Virtuance from August 2013 to February 2022, including Client Success Specialist, where responsibilities included managing client communication, training staff, and developing marketing strategies that significantly enhanced brand engagement and retention. Additionally, a strong foundation in retail management was established at Natural Grocers by Vitamin Cottage from 2000 to 2011, where Heather consistently exceeded sales and operational benchmarks. Heather holds a Bachelor's degree in Information and Communication Studies from California State University, Chico.