Heather Warner

Heather Warner has over two decades of experience in customer support and operations within the gaming industry. Currently, as a Senior Aggregation Operations Support Manager at Indeed.com since September 2014, Heather has progressed through various roles, focusing on improving job seeker success. Prior to Indeed, Heather spent nearly a decade at NCSOFT, where responsibilities included leading game support teams for titles such as WildStar and Guild Wars 2, collaborating closely with development teams to enhance customer support and resolve critical issues. Earlier experience at Origin Systems Inc. involved supervising a team of game masters and providing in-game support for a large subscriber base. Heather's educational background includes studies at Forsyth Technical Community College.