Natalie Porter, Ph.D., is a Senior User Researcher and Customer Experience Strategist with over 15 years of experience in UX and CX research across various sectors including technology, bioscience, and medicine. Currently, Natalie leads research at Indeed.com, driving the development of integrations with HR tech systems while providing actionable insights for the company's interoperability strategy. Previously, Natalie held roles at Thermo Fisher Scientific and FreshForm, where they developed customer experience research programs and facilitated design workshops. Academically, Natalie has served as an Assistant Professor of Anthropology at the University of Notre Dame and the University of New Hampshire, and their research work has been published widely, including a book with the University of Chicago Press.
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