Rachel Ripani is an experienced professional in client insights and customer success management, currently serving as Manager of Global Client Insights at Indeed since August 2025. Prior to this role, Rachel held multiple positions at Glassdoor from December 2016 to July 2025, culminating in the role of Sr. Manager, Solutions Consultant. Rachel's previous experience includes leading customer success initiatives at Act-On Software and account management at Groupon. Rachel has a strong foundation in building client relationships, enhancing onboarding processes, and driving revenue growth through strategic consulting. Rachel holds a Bachelor of Arts in Strategic Communications from the University of Denver.
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