Twania Crawley is an accomplished professional with extensive experience in product and customer support management. Currently serving as Sr Manager of Product Support at Indeed since August 2025, following the merger with Glassdoor, Twania has previously led multi-quarter initiatives at Glassdoor as Sr Manager of Customer Support and Manager of Customer Support from July 2017 to August 2025. Twania's earlier career includes roles at CareerBuilder where significant revenue generation and team management were achieved, alongside positions at Mandell United Methodist Church, Kaplan University, TigerDirect Business, and PLS Financial Services, demonstrating a strong background in leadership, project management, and customer service. Twania holds an MBA in Finance from Keller Graduate School of Management and a Bachelor of Science in Entrepreneurship/Business Management from Columbia College Chicago.
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