Will Plummer is a seasoned customer experience (CX) and insights expert with over 20 years of experience in enhancing brand-customer connections. Currently, Will serves as the Chief Experience Officer at Indeemo and is the founder of Human Purpose LTD, where they integrate AI into innovative solutions for global research projects. Previously, Will held key positions at VML, including Head of Delivery and Executive Project Manager, and has also worked with Deloitte Digital and Goodrich Aerospace. Will earned a degree from the Bristol University of the West of England between 1999 and 2004.
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