Thomas Hillhouse is an experienced professional in customer experience and technology management, currently serving as Delivery Manager - Customer Experience & Value at Indegene since October 2024. Previously, Thomas held key roles such as Director of Technology at MRM//McCann, where responsibilities included leading technology initiatives and enhancing client relationships, and Vice President of Customer Experience, focusing on creating optimal experiences for clients, particularly in healthcare. Thomas also contributed to the growth of the digital delivery practice at The Navicor Group as VP, Director of Digital, and managed campaign engagement planning as Activation Strategy Director at Klick. Academic qualifications include a Master of Science in Engineering from the University of Pennsylvania and a Bachelor of Science in Integrated Science & Technology with a Biotechnology Concentration from James Madison University.
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