Vincent Ngo

Vincent Ngo has a diverse work experience in various industries. Vincent started their career as a Dental Assistant at Hope for Tomorrow, where they assisted dentists and orthodontists and managed medical supply inventory. During their time at this position, they successfully transitioned the dental office from manual-physical paperwork to electronic medical records.

After their role as a Dental Assistant, Vincent worked as a Wellness Technician at Restore Therapy Services. Here, they operated patient scheduling systems and transitioned office health records to electronic health history forms. Vincent also guided patients through procedures and provided assistance to nurses during preliminary consultations.

Vincent then joined RELAINT REHABILITATION as a Technical Support Specialist and Director Assistant. In this role, they managed patient profiles and health provider logins using a HIPAA-compliant program. Vincent also spearheaded the companywide transition to Windows 10 and ensured 100% HIPAA compliance during the upgrade. Additionally, Vincent coordinated with health professionals to improve workflow efficiency and enhance patient care quality.

Following their position at RELAINT REHABILITATION, Vincent worked at Zyter Inc. as a System Administrator Consultant. During their time in this role, they worked directly with doctors and hospitals, leading projects to achieve technological integration and competency. Vincent also provided consultation to clients and hospitals on the benefits of the Zyter Health Connect application. Vincent fully mastered automation on reach out and workflows to streamline processes.

Most recently, Vincent joined Indev as a Software Test Analyst. In this role, they analyze application content, performs and documents testing, and updates automated testing. Vincent also supports performance testing assessments and created effective UAT plans and scripts, resulting in a 10% reduction in testing time. Vincent implemented predictive analytics and regression analysis techniques to improve the product's overall durability by 12%. Furthermore, they planned, designed, and implemented automated testing scripts using Selenium, reducing labor hours by 18%.

Overall, Vincent Ngo has demonstrated proficiency in various technical and administrative roles, with a focus on enhancing efficiency and quality in healthcare settings and software testing.

Vincent Ngo attended the University of Maryland from 2017 to 2019, where they pursued a degree in Public Health Science. The field of study for their degree is not specified. Furthermore, in April 2022, Vincent Ngo obtained the Scrum Fundamentals Certified (SFC) certification from SCRUMstudy - Accreditation Body for Scrum and Agile.