At Index AI, we help service-based businesses use AI in practical, low-risk ways to reduce administrative burden, improve enquiry handling, and retain more clients.
Many growing firms lose time and revenue not because of a lack of demand, but because admin tasks pile up - follow-ups are inconsistent, information is scattered, and teams spend hours on repetitive work that doesn’t require human judgment.
We design and implement AI systems that support staff rather than replace them, and that sit alongside existing processes instead of forcing new ones.

Typical use cases include:

* Automating routine admin tasks and internal workflows
* Faster, more consistent follow-up with new enquiries (email, SMS, chat)
* Reducing manual triage and back-and-forth during intake
* Early alerts when clients or matters show signs of going cold
* Automated reminders for renewals, re-engagement, and standard touchpoints
* Clear internal reporting so owners can see what’s happening without chasing updates

Our approach prioritises reliability, simplicity, and control. We build enterprise-grade automation using modern no-code tools that are fast to implement and easy for teams to adopt.
If your goal is to ease operational strain, improve visibility, and reduce revenue leakage without adding headcount, we’re happy to share how AI can support your business.

Index AI Group

Org chart

Teams

Offices