Candace S.

Candace S. has a well-rounded work experience. Candace is currently working at Index Analytics LLC as a Technical Assistance Manager, where they lead the Operations Team and provides mentorship to analysts. Prior to this role, they were a Case Analyst Team Lead at the same company, where they supervised a team and assisted in analyzing and processing case disputes.

Before joining Index Analytics LLC, Candace worked at Johns Hopkins HealthCare as a Claims Resolution Analyst. In this role, they investigated and facilitated the resolution of claims issues, identified interdependencies within operations, and assisted in reviewing state or federal complaints related to claims.

Candace also has experience as a Business Analyst at Salient CRGT, where they assisted in project planning, tracking, and reporting, as well as ensuring compliance with organizational requirements. Candace has held a DOD TS (Top Secret) Tier 5 Government Security Clearance as an Investigations Technician at Tiger Personnel Services, Inc., where they completed quality reviews and background checks.

Additionally, Candace has administrative experience as an Office Secretary at Baltimore County Public Schools, where they greeted visitors, answered phones, and created documents. Earlier in their career, they worked at CareFirst BlueCross BlueShield in various roles, including Claims Adjuster, Claims Processor, Customer Service Representative, and Billing Coordinator. In these positions, they handled claim adjustments, processed claims, provided customer service, and maintained accounts receivable.

Overall, Candace has a diverse background with experience in management, analysis, administration, and customer service.

Candace S. has pursued their education in the field of psychology. Candace first attended the Community College of Baltimore County, where they earned an Associate of Arts (AA) degree in psychology. Afterward, they enrolled at the University of Maryland Global Campus to further their education. Candace is currently pursuing a Bachelor of Science (BS) degree in psychology from this institution. The specific start and end years for their education are not provided, so it is difficult to determine the exact timeline of their academic pursuits.