INDICOM es una empresa nacional con una gran trayectoria creada para mejorar sus comunicaciones, poniendo toda su experiencia, desde 1993, al servicio de su compañía. Le acerca soluciones flexibles de Contact Center, que le permiten administrar y desarrollar el valor del cliente a través de un plantel cuidadosamente seleccionado y capacitado mediante intensivos programas de entrenamiento. Gracias a su continua búsqueda de la excelencia se mantiene a la vanguardia tecnológica. De este modo, permite brindar un servicio flexible que se adapta a todo tipo de necesidades y escenarios con costos optimizados.

INDICOM S.A.

This department focuses on assisting customers through various channels, ensuring their inquiries and issues are addressed promptly.

Customer Service

This department manages and oversees the functions of phone-based customer service representatives.

Call Center Operations

This department provides assistance and troubleshooting for technical issues related to corporate IT systems.

Technical Support

This department focuses on overseeing and optimizing the daily operations of the organization.

Operations Management

This department manages administrative and support functions to ensure smooth business operations.

Back Office Operations

This department focuses on fostering customer loyalty and retention through effective engagement strategies.

INDICOM S.A.

Org chart

Teams

Customer Service

Call Center Operations

Technical Support

Operations Management

Back Office Operations

Customer Engagement

Offices

INDICOM S.A.

Org chart

Teams

Customer Service

Call Center Operations

Technical Support

Operations Management

Back Office Operations

Customer Engagement

Offices

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