Jane J.

Jane J. is a Senior Manager of Member Engagement at Indigo, where they have successfully built and launched the plum PLUS paid membership program, significantly contributing to total sales. They have also spearheaded Indigo’s annual Holiday Member Shopping Event, achieving a notable sales increase, and partnered with Alida to create a community platform aimed at enhancing member retention. Additionally, Jane has introduced a personalized communications channel tailored to member engagement. Prior to their current role, they gained diverse marketing experience through positions at companies including MacLaren McCann, Diamond Integrated Marketing, and Rogers Media. Jane earned a Bachelor's degree in Communications and Cultural Studies from McMaster University.