Pablo Guzman

Pablo Guzman is an experienced Information Technology professional with a diverse background in service desk management, incident response, and technical support. Currently serving as a Junior Information Security Analyst at Indigo IT LLC since August 2014, Pablo utilizes SIEM platforms for event correlation and suspicious activity detection. Previous roles include Service Desk Lead Engineer and Service Desk Analyst at the Pan American Health Organization (PAHO), overseeing IT support operations and providing bilingual assistance to over 800 users. Other notable positions include IT Administrator at Casa Furniture, Inc., Help Desk Technician at Seatec Inc, and Project Manager/IT Technician at Quintec, contributing to various technical implementations and operational enhancements. Pablo is pursuing a Bachelor's degree in Information Technology at Instituto Profesional San Sebastián, complementing earlier certifications in network administration.