Amjad Wadood is an experienced Incident Management Specialist at inDrive since June 2021, focusing on ensuring service quality and managing various incidents. Prior to this role, Amjad worked as a Technical Support Specialist, where evaluation of customer issues led to proactive improvements and troubleshooting methods for quick resolution. From October 2020 to April 2021, Amjad served as a Client Service Executive at Technoaoft Pvt Ltd, handling customer queries and providing troubleshooting support. Earlier experience includes a position as a Junior Web Developer at ITSAWK, where Amjad developed user interfaces and ensured code compatibility across platforms. Amjad holds a Bachelor’s degree in Computer Science from the University of Agriculture, Peshawar, obtained in 2019.
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