Kareem Hesham is an accomplished professional with a background in customer support and human resources. Currently serving as a Senior Technical Support Team Leader at inDrive, Kareem leads teams across the MENA region, focusing on customer service excellence and technical resolutions. Previously, Kareem worked as a recruitment specialist and call center representative, bringing strong communication skills and strategic thinking to each role. A graduate of Cairo University in Business/Commerce, Kareem has a solid foundation in operational oversight, continuously striving for improvement and innovative solutions.
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