Muhammad Usman is an accomplished professional with extensive experience in operations and strategy across various companies in the delivery and logistics sector. Currently serving as the Country Strategy and Operations Lead Delivery at inDrive, Muhammad aims to enhance delivery services in Pakistan and Bangladesh. Previously held positions at Delivery Hero include Expert - Vendor Experience and Senior Specialist in Commercial Operations, where responsibility included managing restaurant P&L and driving growth through data insights. As a Key Account Manager at both Delivery Hero and foodpanda, Muhammad demonstrated a strong ability to improve vendor performance and generate significant business growth. Additional experience includes City Supply Operations at Careem, focusing on supply chain management and performance metrics, as well as earlier roles in project training and engineering internships. Muhammad holds a BS in Electronic Engineering from the International Islamic University in Islamabad.
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