Muhammad Waqas

Muhammad Waqas is an experienced professional currently serving as a Franchise Owner at inDrive since February 2025. Prior to this role, Muhammad held the position of Credit Operations Associate at Muawin from October 2022 to June 2023, where responsibilities included managing end-to-end operations for a Sharia-compliant fintech. Previous experience includes working as a Supply Acquisition Associate at Swvl, contributing to vehicle onboarding, branding, and operations management from August 2021 to October 2022. Muhammad's earlier role as Customer Support Team Lead at Airlift Technologies involved training and leading a customer service team, ensuring quality assurance, and handling escalated customer issues from October 2019 to April 2020. Additionally, contributions as a Supply Acquisition Lead and Delivery Operations Lead were notable for launching warehouse operations and managing timely deliveries, respectively.