Ridwan F. is an experienced customer service professional currently serving as a Customer Service Representative at inDrive since December 2024, where responsibilities include encouraging inactive drivers to use the app and addressing complaints. Prior to this role, Ridwan worked at Resource Intermediaries Limited from April 2022 to January 2024 as a Universal Teller and as a Relief ATM Cluster Officer, handling transactions and cash management. Additionally, Ridwan has experience as a Branch Service Associate at INGUEST Global Partners Ltd since September 2024, and previously taught at GWU group of schools, where focus was on developing students’ academic skills and maintaining classroom discipline. Other roles include Administrative Secretary at SL Hotels & Suites, various internships in media and sales, and serving as a Personal Assistant to the CEO at Leks Sports NG. Ridwan holds a Bachelor of Arts degree in Performing Arts from the University of Ilorin and a West African Examination Council certificate from Lagos Baptist College.
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