Robert Knepp

Robert Knepp is a seasoned professional with extensive experience in the fitness and tenant experience sectors. Currently serving as Member Experience Manager at Industrious since February 2020, Robert has effectively managed customer experience across three properties, enhancing tenant engagement through innovative programming and data-driven strategies. Previous roles include General Manager at First Fitness Management and Fitcorp Managed Fitness Centers, where Robert directed wellness programs for corporate clients. With a strong foundation in fitness management and personal training, supported by a Bachelor of Science in Business Management and Entrepreneurial Studies from Paul Smith's College, Robert excels in creating loyalty and engagement while managing relationships with key stakeholders.