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Dan Hicks

Chief Operating Officer

Dan joined InEight in May 2016 as the chief operating officer. Since then, he has applied his vision, knowledge and experience to bring together and effectively lead the sales, services and marketing departments, as well as develop a strong go-to-market strategy.


Before accepting the position as COO of InEight, Dan was the senior vice president of technology and operational services at West Corporation. There, he led multifaceted teams in a $750 million standalone business unit, including technology, sales, operations, project management, training, compliance, business analytics, management development, workforce optimization and P&L delivery.


Dan brings more than 30 years of accomplishments spanning all functional business team disciplines both domestically and globally, utilizing a unique ability to identify key business drivers and operationalize strategies both for immediate and long-term sustainable improvement.


Dan holds a bachelor’s degree in business from Morningside College of Business in Sioux City, Iowa.



Roles at InEight

  • Chief Operating Officer

    Current role


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