Cedric Lorin has extensive experience in IT service management and platform ownership, currently serving as the Service-Now Platform Owner at Inetum since May 2015. Cedric has held various roles, including Service Now Product Owner for CMDB/ITOM/SECOPS, where responsibilities included data model definition, process standardization, and implementation for new customers. Previous positions include project management for ServiceNow migrations, as well as roles in application integration and system engineering. With a solid foundation in system administration and support roles, Cedric has developed technical proficiency across various platforms and has pursued multiple certifications in ServiceNow, enhancing expertise in Security Operations, Customer Service Management, and IT Operations Management. Cedric holds a BTS in informatique de gestion.
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